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The term employee engagement relates to the level of an employee's commitment and connection to an organization. Employee engagement has emerged as a critical driver of business success in today's competitive marketplace. High levels of engagement promote retention of talent, foster customer loyalty and improve organizational performance and stakeholder value.
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Engaging employees in many process of business success and training not only improves the performance but increases the production as a whole. Disengaged workers feel no real connection to their jobs and tend to do the bare minimum. Disengagement may show itself in a number of common ways, including a sudden 9-to-5 time clock mentality, an unwillingness to participate in social events outside the office or a tendency to fox hole oneself apart from peers. It becomes most noticeable when someone who's normally outgoing and enthusiastic seems to fall by the wayside and has nothing positive to contribute. They may resent their jobs, tend to gripe to co-workers and drag down office morale.